ABSTRACT
The demand for talented labor to serve the maritime logistics, particularly in port operations, is growing as the industry expands globally. This requires professional competency in terms of manpower and skills that must be developed effectively. Furthermore, considering the harm done to the industry from the COVID-19 pandemic, capable professionals in port management are a crucial part to reviving the business and its long-term growth and viability. This study explores the criteria for the needed talent from the perspective of port logistics experts using the following multicriteria decision making (MCDM) approaches: Analytical Hierarchy Process (AHP), Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) and Preference Ranking Organization System Method for Enrichment Evaluation (PROMETHEE). The objective of this study is to identify the important criteria for personnel performance evaluation in the port marine logistics industry. In order to determine the performance evaluation framework for personnel performance evaluation, the study uses the AHP method to calculate the weightage of the criteria. The highest weightage is Work Attitude (0.560), followed by Job Performance (0.298) and Work Ability (0.120). Lastly, in order to identify the suitable hybrid MCDM approaches for personnel performance evaluation in the port marine logistics industry, three different MCDM approaches (AHP, TOPSIS and PROMETHEE) were used and the results show that the AHP is the best MCDM method to rank the personnel in the port industry by obtaining the highest Kendall's Tau coefficient of 0.619 © 2022, International Journal of the Analytic Hierarchy Process.All Rights Reserved.
ABSTRACT
Purpose: The impact of the Covid-19 outbreak since March 2020 has put Malaysia's logistics sector in a contrasting reality to other sectors, as during the implementation of the movement control order (MCO), this sector was declared as providing essential service and allowed to operate in order to fulfil customers' needs. This study aims to assess the efficiency and productivity of the logistics industry in Malaysia before and during the pandemic so that the performance of this industry can be observed.Design/methodology/approach: This study uses secondary data. Yearly records from the annual reports for the period of 2010-2020 were gathered pertaining to 15 Malaysian logistics companies treated as decision making units (DMUs) in this study. The efficiency and productivity of the Malaysian logistics industry during the Covid-19 pandemic have been assessed by using a hybrid DEA model consisting of a combination of epsilon-based measure (EBM) and Malmquist index.Findings: Findings showed that Lingkaran Trans Kota Holdings Berhad was the most efficient and productive logistics company with an average efficiency score of 1 and 12.7% growth in the average productivity index during the study period. In contrast, MISC Berhad obtained the lowest average efficiency score of 0.285. Nevertheless, the average productivity index for MISC Berhad showed an increase by 25.7%. During the early outbreak of Covid-19, Complete Logistics Services Berhad achieved full efficiency and also attained the highest positive growth of 76.2%. Harbour-Link Group Berhad was the least efficient company, scoring an efficiency score of only 0.254 and a decline in productivity growth by 40.8%.Research limitations/implications: The data used in this study may not be sufficient to represent the performance of the entire logistics industry as the pandemic is still not completely over. More useful insights can be obtained if the data can be extended until 2022 to assess the performance of logistics companies after the outbreak of Covid-19 in Malaysia. Many resources that have not been explored in this study and past research may provide an avenue for further research on the performance measurement of logistics companies, particularly in the Malaysian context.Practical implications: This study's discovery may be used to facilitate the evaluation of resource utilisation and help inefficient logistics companies maximise their efficiency. Also, the findings may be used to help policymakers evaluate the existing policy in order to ensure that logistics companies have sufficient resources to offer reliable and efficient courier services.Originality/value: Although numerous studies have been conducted on the efficiency measurement of logistics companies, so far, scarce research in Malaysia has deployed a quantitative approach to measure the performance of Malaysia's logistics industry, especially during the Covid-19 pandemic. Therefore, this study fills this gap by assessing the efficiency and productivity of the logistics industry in Malaysia before and during the pandemic of Covid-19.
ABSTRACT
Nowadays communication has become a strong part in transferring information. Wireless devices have thrived in number recently, which connects the world by people and objects. The demand of internet has become the backbone of our communication network recently. The energy consumption increasing drastically due to the current situation caused by pandemic COVID-19 disease which forced the economic activities to use online medium as the main platform in doing business. The extensive usage of online data for communication has contributed to the massive increasing number of high energy consumption. It has been identified that green communication is one of the alternative approaches in reduction of energy consumption. However, there exists a gap on the application of green communication in logistics industry which is to say that little research has addressed the implementation of green communication in logistics industry. The importance of having sustainable energy sources has led towards good implementation of different techniques and methods in reducing energy consumption. As logistics industry has become the backbone of our economic activity, it is important to have a good energy saving strategy in implementing a sustainable practice. This paper highlights a review of ‘Green Communication’ (GC) application especially in the usage of communication technology as the medium, with its main objectives in the implementation of good practices towards clean energy approach. This study has gone through a systematic review focusing only on ‘Green Communication’ in order to examine the current research findings regarding GC. The findings are particularly relevant for logistics industry especially for those that involve in irresistible communication networks while preparing and implementing a good and sustainable practices. To further enhance the energy efficiency for GC networks in logistics, an integrated data-driven framework is developed and exemplarily applied on logistics industry in Malaysia. This paper proposes a framework to introduce lists of factors that contributes towards GC in logistics industry. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
ABSTRACT
Nowadays, logistics industry has become a critical component in the commercial link, and it is very important on how to find the optimal performance in sea-trade. Besides, modern logistics industry has brought many additional values in order to increase the value of transportation services such as electronic tracking, warehousing, and resources distribution and 90% of global trade in Malaysia is done through marine transport. As the marine logistics industry grows globally, the need for talents and manpower to support the industry, especially in port operations also grow. Delivering a flawless service becomes a source of competitive advantage for the logistics industry. To do that, a good development of capability of professionals in terms of manpower and expertise is needed. Moreover, with the current situation of pandemic COVID-19, a capable professional in port operations are highly needed in order to revive the industry after being affected as well as ensuring its future growth and sustainability. This development of capability includes many criteria which reflected the capability and competency of personnel might have changed over time and so its performance evaluation, especially before and after the pandemic. Thus, a good business performance measurement system is a very powerful tool to excite and monitor personnel of a company. It is rare to find a well-designed system even though there is a lot of interests and studies in creating performance measurement model. In this study, a systematic approach for multicriteria decision-making (MCDM) tool, the analytical hierarchy process (AHP) is adapted in determining the criteria for evaluating the performance of port logistics personnel. Performance criteria from the literature and expert opinions were utilized prior to the development of the performance evaluation model. A tri-level hierarchical structure of criteria, with three (3) criteria at the first level, six (6) sub-elements at the second levels and 19 sub-elements in the third levels (with 3 for each sub-element of the second level) is adapted in the study. The result shows that among the sub-elements at second level, Team Cooperation is the most considered criteria when evaluating the performance of a personnel in port logistics for both countries Malaysia and Indonesia where the sub-elements that scored the highest are 0.31 for Cooperation Spirit in Malaysia and 0.27 for Sharing Knowledge in Indonesia. Both elements are from second level of sub-elements of Team Cooperation. 4 more criteria are having very minimal weightage. The concern of the AHP is to obtain consistent judgement from the expert that somehow will affect the results and vary accordingly. © IEOM Society International.